§1. Organiser and promotion period
- The promotion is organised by NISHA Ryglewicz Spółka Komandytowa, with its registered office at ul. Jana Kasprowicza 4, 62-040 Puszczykowo, Poland, KRS 0000818948, tax identification number (NIP) 7831810685, statistical number (REGON) 385083714 (the “Organiser”).
- The promotion applies in the Oio Lab online store:
- The promotion does not apply to orders placed in USD or orders for delivery to the United States.
- The promotion runs from 00:00 on 23 October 2026 until 23:59 on 31 October 2026, local time in Poland, or until stocks of the Gifts run out, whichever occurs first.
§2. Promotion rules
- For every 2 products purchased in a single order during the promotion, the Customer receives THE FUTURE IS BRIGHT — vitamin C oil serum, 10 ml, free of charge (the “Gift”). The promotion covers all products available in the stores specified in Section 1.
- Each unit purchased counts separately, including multiple units of the same product. A set sold as a single product counts as 1 product, regardless of the number of items it contains. Gifts do not count towards the number of products purchased.
- A purchase of 2 or 3 products qualifies for 1 Gift, and a purchase of 4 or 5 products qualifies for 2 Gifts. The same rule applies to larger orders.
- Gifts are added to the order automatically. No promotional code is required. The promotion can be combined with discount codes available in the store; using a discount code does not affect the number of Gifts to which the Customer is entitled.
- Gifts are allocated in the order in which qualifying orders are placed, while stocks last. Once stocks run out, the Organiser will publish a notice in the store stating that the promotion has ended. This does not affect entitlement to Gifts already allocated.
- Gifts cannot be exchanged for another product or for cash.
§3. Withdrawal and returns
- Participation in the promotion does not limit the right of withdrawal or any other Customer rights under applicable law or the Oio Lab Online Store Terms and Conditions.
- If the Customer exercises the right to withdraw without giving any reason in respect of the entire order, all Gifts received with that order must also be returned.
- If the Customer withdraws in respect of part of the order, the Customer may keep 1 Gift for every 2 purchased products retained. Any remaining Gifts must be sent back with the returned products. For example, a Customer who purchases 4 products and returns 2 of them may keep 1 Gift.
- Submitting a complaint or sending a product back for repair or replacement does not in itself affect entitlement to a Gift.
- All other rules on withdrawal and returns are set out in the applicable Oio Lab Online Store Terms and Conditions.
§4. Complaints
- Complaints concerning the promotion may be submitted in particular:
- by email to girls@oiolab.co;
- in writing to: NISHA Ryglewicz Spółka Komandytowa, ul. Jana Kasprowicza 4, 62-040 Puszczykowo, Poland.
- To help us handle the complaint, please provide the order number, a description of the issue and contact details for the response.
- The Organiser will respond to the complaint within 14 days of receipt, by email or in writing.
§5. Final provisions
- Matters not covered by these promotion terms and conditions are governed by applicable law and the Oio Lab Online Store Terms and Conditions applicable to the order: the Polish version or the English version.
- Information on the processing of personal data is set out in the Privacy Policy available in the relevant version of the store.
- These promotion terms and conditions are effective from 23 October 2026.